Privacy Policy
Effective Date: 1/1/26
Headio respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect the following information:
- your name
- your email address
- account and login information
- uploaded photos
- order and purchase information
- communications you send to us
- technical data such as IP address, browser type, device information, and usage analytics
- cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- provide and operate the Headio service,
- generate and deliver your AI headshots,
- process payments,
- create and manage your account,
- communicate with you about your order or support requests,
- improve website performance and user experience,
- maintain security and prevent fraud,
- comply with legal obligations.
3. How Your Photos Are Used
Your uploaded photos are used solely to generate and deliver your AI headshots.
We do not use your uploaded photos to train AI models.
We do not sell your uploaded photos or personal information.
We do not share your uploaded photos or personal information with third parties for advertising or marketing purposes.
4. Third-Party Service Providers
We may use trusted third-party providers to help operate our business, including providers for:
- payment processing,
- cloud storage,
- image generation,
- analytics,
- email delivery,
- customer support,
- website hosting.
These providers may process your information only as needed to provide services to us.
5. Payments
Payments are processed by third-party payment providers. We do not store full payment card details on our own servers.
6. Data Retention
We retain your information only as long as reasonably necessary to provide the service, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. The FTC advises businesses to keep only the data they need and not longer than necessary.
7. Data Security
We take reasonable administrative, technical, and organizational steps to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. The FTC's business guidance emphasizes data security and the importance of keeping customer information safe.
8. Cookies and Analytics
We may use cookies, pixels, and analytics tools to understand how visitors use our website, improve performance, and measure marketing results.
You can usually control cookies through your browser settings.
9. Your Choices
You may contact us to:
- update or correct your information,
- request deletion of your account or uploaded images, subject to legal and operational requirements,
- ask questions about how your data is handled.
10. Age Requirement
Headio is intended only for individuals age 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a person under 18, we will delete that information and account.
11. International Users
If you access Headio from outside the United States, you understand that your information may be processed and stored in the United States or other countries where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated effective date.